Lediga jobb H & M Hennes & Mauritz Gbc AB i Borås

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Lagermedarbetare – sommarvikariat till H&M Distribution Center Borås

Lagermedarbetare – sommarvikariat till H&M Distribution Center Borås Är du en driven och ambitiös lagspelare som tycker att det verkar spännande att jobba inom logistik? Nu söker vi nya lagermedarbetare. H&M Group är ett av världens största modeföretag med cirka 4700 butiker i 76 länder och här finns oändliga möjligheter. Ta chansen att starta din karriär hos oss! Vi erbjuder en fartfylld och varierad arbetsmiljö där varje medarbetare har ett stort eget an... Visa mer
Lagermedarbetare – sommarvikariat till H&M Distribution Center Borås
Är du en driven och ambitiös lagspelare som tycker att det verkar spännande att jobba inom logistik? Nu söker vi nya lagermedarbetare.
H&M Group är ett av världens största modeföretag med cirka 4700 butiker i 76 länder och här finns oändliga möjligheter. Ta chansen att starta din karriär hos oss! Vi erbjuder en fartfylld och varierad arbetsmiljö där varje medarbetare har ett stort eget ansvar från dag ett.
Vårt DC i Borås består av mer än 800 H&M-kollegor som delar våra värderingar och tar ansvar för logistikverksamheten och distributionen av modeartiklar till våra online kunder i Sverige, Norge och Danmark.
Du arbetar mitt i hjärtat av vårt varuflöde och bidrar med din insats till kundupplevelsen och kundnöjdheten. Som en del av vår verksamhet arbetar du i enlighet med H&M:s värderingar och policys samt vårt sätt att bedriva logistik.
Du har en viktig roll i att få verksamheten att löpa smidigt med hänsyn till hållbarhet, kvalitet och effektivitet inom alla varumärken och kanaler som har koppling till vårt DC.
Genom att agera enligt våra värderingar och vara en förebild bidrar du till H&M:s framgång som företag.
Kravspecifikation
Din personlighet betyder mest för oss, och vi tror att en mångfald av erfarenhet och bakgrund bidrar till en dynamisk, inkluderande och kreativ arbetsplats för våra anställda. Oavsett vilken roll du har bidrar du till vår framgång genom att efterleva våra värderingar och utföra ditt uppdrag med engagemang och stort eget ansvar.
För att jobba hos oss behöver du:
Vara öppen för feedback och kommunicera med teamet och arbetsledarna på ett tydligt och rakt sätt.
Vara resultatinriktad och hålla dig uppdaterad när det gäller distributionscentrets och avdelningens mål, och arbeta för att nå dem.
Ha en drivkraft och ambition att utföra dina arbetsuppgifter självständigt, i tid och på ett effektivt och noggrant sätt.
Vara inkluderande och empatisk mot andra.
Truckkort (A1-A5 och B1-B5) är meriterande men inget krav.
Du behöver ha grundläggande kunskaper i svenska.
Du ska ha fyllt 18 år
Du behöver kunna jobba heltid på varierade arbetstider mellan kl.06.30-15.20 och 15.15-23.25. (Arbetstiderna är förlagda på 2-skift (kväll/dag samt schemalagda helger)


Ytterligare information
Anställningen är tidsbegränsad under en sommarperiod som sträcker sig från V.17 t.o.m. V.34. Startdatum kan variera mellan V.17 till V.24 och slutdatum mellan V.29 till V.34. Vi förutsätter att du under perioden V.24-34 är tillgänglig under minst 8 sammanhängande veckor.
Välkommen med din ansökan senast 12/3 2024. Du hittar annonsen på LinkedIn och career.hm.com
I ett första steg i processen kommer du att få svara på några frågor i samband med att du skickar in din ansökan. De kandidater som vi tar vidare i processen kommer att kontaktas löpande via mail.
Vi vill också informera om rutiner i rekryteringsprocessen som innebär att alla kandidater i samband med ett jobberbjudande kallas till drog- och alkoholtest. Ett jobberbjudande är dessutom endast giltigt under förutsättning att en bakgrundskontroll inte visar på några anmärkningar i brottsregistret.
Förmåner
Vi erbjuder alla våra medarbetare inom H&M-gruppen attraktiva förmåner med stora utvecklingsmöjligheter runt om i världen. Alla våra medarbetare får ett personalrabattkort som kan användas på alla H&M-gruppens varumärken i butik och online. Varumärken som omfattas av rabatten är H&M (Beauty och Move ingår), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. Utöver vår personalrabatt ingår alla våra medarbetare i vårt H&M Incentive Program - HIP. Du kan läsa mer om vårt H&M Incentive Program här.
Utöver våra globala förmåner erbjuder alla våra lokala marknader olika konkurrenskraftiga förmåner. Observera att de kan skilja sig åt mellan anställningsform och land.
Inkludering & Mångfald
Inom H&M-gruppen är vi fast beslutna att skapa och upprätthålla inkluderande, och rättvisa arbetsplatser i en organisation präglad av mångfald. Våra team ska bestå av en mängd olika människor som delar och kombinerar sina kunskaper, erfarenheter och idéer. En mångfald i arbetsstyrkan har en positiv inverkan på hur vi hanterar utmaningar, på vad vi ser som möjligt och på hur vi väljer att förhålla oss till våra kollegor och kunder över hela världen. Därför tar vi hänsyn till alla aspekter av mångfald i vår rekryteringsprocess.
H&M-gruppen är en familj av varumärken; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET och Afound. På H&M-gruppen är våra medarbetare drivkraften bakom vårt engagemang för att skapa meningsfull tillväxt och en mer hållbar livsstil. Hjälp oss att tänka nytt kring mode och tillsammans kommer vi att omforma vår bransch. Läs mer om H&M-gruppen här. Visa mindre

OPERATIONS CONTROLLER TO H&M DISTRIBUTION CENTER BORÅS

We are looking for a Senior Operations Controller who’s main responsibilities will be to maximize customer experience while balancing efficiency and profitability by supporting the relevant stakeholders in all aspects of Controlling. Key responsibilities: Responsible for all financial and operational data related to DC controlling, incl. set up and follow up on agreed budget, projects, KPIs (e.g. cost, service, sustainability) in terms of efficiency and p... Visa mer
We are looking for a Senior Operations Controller who’s main responsibilities will be to maximize customer experience while balancing efficiency and profitability by supporting the relevant stakeholders in all aspects of Controlling.
Key responsibilities:
Responsible for all financial and operational data related to DC controlling, incl. set up and follow up on agreed budget, projects, KPIs (e.g. cost, service, sustainability) in terms of efficiency and productivity as well as quality assurance
Support departments and management team with financial and quantitative insights as well as reports and analyses
Verify correct invoicing and quality check of main cost drivers
Support identifying and driving areas of improvement with regards to DC performance by performing relevant analyses and reports as well as define potential action plan, e.g. for improving profitability, service level, efficiency, DC costs etc.
Support defining framework & reports structure to follow up on business results on regular basis, in alignment with overall global guidelines and reporting needs of DC mgmt., audit routines etc.
Support and drive contract negotiation (e.g. oversee and initiate tendering of contracts with external vendors)
Provide quantitative decision support to DC management team
Challenge and validate planning



What you need to succeed:
Previous experience for at least 5 years in Controlling and preferably within logistics or/and in production
Relevant educational background from university or business school
Strong commercial drive and ability to put numbers into actions
Solid skills in project management, prioritization and business case development
Strong problem solving and analytical mindset
Ability to work and collaborate in a team as well as with other departments/functions
Strong drive to achieve individual and team goals
Willingness to share knowledge and develop others
Excellent knowledge in Excel and previous experience in SAP and Power BI is advantageous
Solid communication skills in Swedish and English



Additional information
This is a permanent position. The location is based in Borås and is part of the Logistic Region Europe. As an operations controller, you report directly to the DC Controlling Manager. If you feel your experience, skills, ambitions and mindset are right for this role, please send your application no later than 12th of May 2024. The recruitment is handled on an ongoing basis.
We look forward to hearing from you!
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Visa mindre

Operations Manager to H&M Distribution Center Borås

Ansök    Mar 27    H & M Hennes & Mauritz Gbc AB    Manager
We are now looking for a senior Operations Manager, to join our team at DC Borås. Do you want to be a part of logistics and to always put the customer first by creating a quality online shopping delivery? Do you have a genuine interest in reaching great results through teams and people? If so, then you might be the person we are looking for! As a senior Operations Manager, you lead efficient operations performance, ensure service levels and compliance. Yo... Visa mer
We are now looking for a senior Operations Manager, to join our team at DC Borås.
Do you want to be a part of logistics and to always put the customer first by creating a quality online shopping delivery?
Do you have a genuine interest in reaching great results through teams and people? If so, then you might be the person we are looking for!
As a senior Operations Manager, you lead efficient operations performance, ensure service levels and compliance. You will also work strategically and drive continuous improvements in line with set targets for service, efficiency, and cost. You lead within operations to ensure logistic capacity and needs, in alignment with DC Manager.
Your main responsibilities
Lead the change towards innovative technical solutions, always with our customer in mind.
Lead DC departments Managers and team leaders to maximize operational excellence, quality, and efficiency.
Manage and ensure logistic capacity needs in collaboration with DC Manager.
Maximize overall profitability based on cost effectiveness through planning, budget and cost follow up.
Recruit, develop and retain workforce according to capability needs and forecasted capacity requirement.
Support all Departments to resolve issues and ensure close alignment with Controlling and HR together with all other functions at the DC.
The senior Operations Manager is part of the management team and is involved in strategical decisions connected to the logistics site and its development.



Your skills and experience
To be successful in this role, we believe that you have the following qualities/competencies:
Solid leadership experience, a firm ”customer first” mindset and strong strategic abilities.
Strong in communicating and adapting method based on circumstances.
Understanding and experience of end-to-end logistics processes.
Knowledge in operational logistics or production standards.
Experience in automated industry processes and daily work with LEAN management.
Strong project execution, project management and planning skills.
Good knowledge and experience in HSE area.
Data processing, knowledge of SAP and MS Office is an advantage.
Holistic view to look at the bigger perspective with a visionary approach.
Ability to encourage collaboration, co-creation, and people development by empowering others.
Agile mindset with a positive attitude to change and meaningful growth.
Inclusive & empathetic towards others whilst encouraging diversity.
Self-awareness, understanding your impact on others and contribution to the whole group.
You are fluent in English and Swedish with strong communication and presentation skills.
We think you have at least 5 years’ experience of leading operational departments.



Additional information
This is a full-time position starting with a probationary period of 6 months. Collective agreement with the Union. The location is based in Borås and part of the Logistic Region Europe. As Operations Manager you are a part of the management team of the DC and you will report directly to the DC Manager. Start date by agreement.
Sounds interesting? Here´s a chance for a career out of the ordinary! Please apply with CV and cover letter at our internal Career site, no later than 28/4. This is an ongoing recruitment process and the position might be filled before final application date.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here. Visa mindre

Team Manager – Nordic Customer Service Centre (Temporary position)

Ansök    Jul 24    H & M Hennes & Mauritz Gbc AB    Manager
Company Description Do you want to support the Nordic organisation in putting our customer in the forefront of everything we do? Do you have a business mindset and have experience in leading a team? Look no further! We are looking for a temporary Team Manager to join our Nordic Customer Service Centre for 6 months. At the Customer Service (CS) function, we contribute to H&M Groups vision and growth by making our customers lives easier, providing our custo... Visa mer
Company Description
Do you want to support the Nordic organisation in putting our customer in the forefront of everything we do? Do you have a business mindset and have experience in leading a team? Look no further! We are looking for a temporary Team Manager to join our Nordic Customer Service Centre for 6 months.
At the Customer Service (CS) function, we contribute to H&M Groups vision and growth by making our customers lives easier, providing our customers with exceptional guidance and inspiration, whenever and wherever they connect with us. We serve customers to all brands within H&M Group, through their full shopping journey's. The organisation includes around 3500 colleagues globally and 17 established CS Centers around the world, so far. We are on an exciting journey to meet and exceed our customers' expectations - today, tomorrow and in the future.
Our Customer Service Center is open 364 days per year with the opening hours:
Monday – Friday 08.00-20.00
Saturday – Sunday 09.00-18.00
(With exceptions for a few bank holidays)


Job Description
In the role as Team Manager, you balance out business- and people interest while having the company direction in focus. You will manage a team of 20-25 agents and provide guidance to them. You are responsible for managing and motivating your team members in their personal- and team development.
To succeed in the role, you need to be able to take fast decisions and lead the team according to set goals. You will continuously work to improve the performance and the results with individuals and the team as the focus should be on the customer and your KPI’s.
You will lead by setting a good example and by creating an inclusive, diverse, and engaging environment. You work closely with the Training & Quality Coach when continuously improving your KPI’s and the customer experience.
Additionally, your responsibilities will be:
Analysing your teams KPI’s and its development
Personnel responsibility
Staff and talent development and assessment
Drive continuous improvements



You will also contribute to a work environment where your team and colleagues want to work, and where customers feel valued. By acting in line with our values and our leadership expectations and being a role model, you contribute to H&M’s business success.


Qualifications
You are result-oriented leader with a business mindset, you have excellent people skills, and your leadership style is both coaching and supportive.
We believe you can communicate clearly, build trust, and build strong collaboration. As a person you are analytical, proactive, and have a “continuous improvement" mindset while also having the confidence to take fast decisions.


To be successful in this role, we believe you also have:
Bachelors’ degree in relevant field or equivalent experience is meriting
3+ years’ experience as a team manager/leader for similar sized team
Proven strong leadership skills
Ability to handle high complexity
Experience in customer service environment is meriting
Highly proficient in spoken and written Swedish
Proficient in spoken and written English
Other Nordic languages are meriting



Additional Information
This is a temporary full-time position (40 hours/week) for 6 months based in Borås, Sweden and includes working hours during daytime, evening, and weekends. You will report to the Operations Manager. No relocation package is available and requirement to have the legal right to work in the location will be applied.
If you feel your experience, skills and ambitions are right for this role, please apply with your CV and personal letter as soon as possible. If you have any questions about the role or process, please contact Rusmir Dizdarevic, [email protected]. We review applications on a rolling basis and the role may be filled prior to the last application date, please do not wait with your application.
H&M Group is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability, or age.
We look forward to receiving your application! Visa mindre

Customer Service Agent (Temporary position)

Company Description Do you want to support our Nordic organisation in putting our customer in the forefront of everything we do? Are you passionate about helping others? Look no further! We are looking for new Customer Service Agents to join our Nordic Customer Service Centre. At the Customer Service (CS) function, we contribute to H&M Groups vision and growth by making our customers lives easier, providing our customers with exceptional guidance and insp... Visa mer
Company Description
Do you want to support our Nordic organisation in putting our customer in the forefront of everything we do? Are you passionate about helping others? Look no further! We are looking for new Customer Service Agents to join our Nordic Customer Service Centre.
At the Customer Service (CS) function, we contribute to H&M Groups vision and growth by making our customers lives easier, providing our customers with exceptional guidance and inspiration, whenever and wherever they connect with us. We serve customers to all brands within H&M Group, through their full shopping journey's. The organisation includes around 3500 colleagues globally and 17 established CS Centers around the world, so far. We are on an exciting journey to meet and exceed our customers' expectations - today, tomorrow and in the future.
Our Customer Service Center is open both weekdays and weekends from daytime to evening.


Job Description
In the role as a Customer Service Agent we believe that you are an essential part of our customers shopping experience and a vital role within our organisation. You'll have responsibility while also having fun.
You will receive contacts from our customers where you will provide excellent service regardless of situation while also maintaining a high quality of communication. You will work in several systems as you will have customer contacts via phone, chat, social media and email. The role requires that you are efficient, thorough and have a positive approach while maintaining high quality by also continuously improving yourself.
A key part to your success will be to actively contribute to the work with our values and work environment. Our greatest strengths are feedback and teamwork.


Qualifications
Just like everyone at H&M, we believe you are a sales minded, social, open, communicative and ambitious team player full of drive and optimism. You will also need:
Highly proficient in spoken and written Swedish
Proficiency in spoken and written English - as part of an international company, a large part of our daily work is done in English
Strong communication skills in writing and speaking - you are H&M's ambassador, and your ability to create good relationships with our customers is the key to success
Have a good computer skills and enjoys to guide our customers when navigating our digital platforms such as our website and H&M app
Other Nordic languages are merting



Additional Information
This is a time limited (tidsbegränsad) full-time position (on average 40 hours/week) based in Borås, Sweden, starting on an agreed date and ending on mid January 2024. The position includes working hours during daytime, evening, and weekends. No relocation package is available and requirement to have the legal right to work in the location will be applied.
If you feel your experience, skills and ambitions are right for this role, please apply with your CV and personal letter in English as soon as possible but latest by October 23rd, 2023. If you have any questions about the role or process, please contact Hana Takahashi at [email protected]. We review applications on a rolling basis and the role may be filled prior to the last application date, please do not wait with your application.
H&M Group is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability, or age.
We look forward to receiving your application! Visa mindre

JUNIOR BUYER WOMENSWEAR, ARKET

Company Description Do you want to be a part of building the most loved lifestyle brand? Then you might be the Junior Buyer we are looking for! about us A modern-day market with a Nordic soul, offering a mix of fashion, homeware and a café while having quality, sustainability, and transparency at the core of our business. ARKET was founded with the mission to simplify good choices and influence positive change in our industry. By presenting a broad collect... Visa mer
Company Description
Do you want to be a part of building the most loved lifestyle brand? Then you might be the Junior Buyer we are looking for!
about us
A modern-day market with a Nordic soul, offering a mix of fashion, homeware and a café while having quality, sustainability, and transparency at the core of our business.
ARKET was founded with the mission to simplify good choices and influence positive change in our industry. By presenting a broad collection of well-considered fashion, food, scents, beauty, and home items under one roof, we want to inspire people to live a more sustainable lifestyle.
At ARKET, we believe that collaborating in diverse teams and including various perspectives into our everyday work are key to meaningful growth. As an employer, we are committed to cultivating a workplace culture that celebrates our unique talents and differences as individuals. This allows us to harness our collective knowledge to reflect the diversity of our clients in all the products and experiences we create.
we offer
We offer a work environment where culture and values play a big part in everything we do. We have a flexible attitude and value an entrepreneurial spirit. We want every employee to take ownership of the ARKET’s success and believe that a fun working place generates great results.
Job Description
As Junior Buyer, you will join a highly skilled and experienced team of designers, pattern makers and buyers. In your role, you will work in close collaboration with buyer, designers, patternmakers, section head and business controller dedicated to create the ARKET WOMENSWEAR collection of knitwear and denim, always with our target customer in mind and sustainability at the core of our work. You will actively support a Senior Buyer with daily tasks such as quantification, calculation, communication with our production offices, assortment planning, sample handling, placement, and quantification of orders. You take an active role in doing sales analysis, taking actions and follow-up. Organizing fitting sessions will also be one of your responsibilities as well as organizing and administrate wholesale.
Qualifications
To be successful in this role you have a strong business sense, customer focus and passion for fashion and analyses. As a Junior Buyer you will follow and analysing current trends as well as sales figures, so great analytical skills are key. You are passionate about developing the best product and have a good knowledge of materials. We value strong multitasking capabilities and a will to take action and ownership.
As Junior Buyer at ARKET you work in an environment where not every process and structure are set and flexibility, problem solving and a prestige less mindset will be important abilities to reach success. You will need to be organised, manage your time, and keep focus on what creates value, also when there is a lot to do. We believe that the best results are created together with your team, and we look for a team-oriented person that wants to grow into the role as well as the brand.
Additional Information
If you feel your experience, skills and ambitions are right for this role, please send your application as soon as possible but latest 1st of October. Interviews will be held on a continuous basis.
This is a 1-year temporary position. Start date is October 2023 and you will work out of the ARKET HQ, Maria Skolgata 83 Stockholm.
If you have questions regarding the role, please contact Linda Mets Liljebergh on: [email protected].
For the recruitment process please contact Sally at [email protected]
We know that diversity is what makes us strong. Our teams should consist of great mix of people that share and combine their knowledge, experiences, and ideas. It leads to a positive impact on how we address challenges, what we perceive possible and how we choose to relate to our colleagues and customers all over the world.
We look forward to hearing from you! Visa mindre

Team Manager – Nordic Customer Service Centre

Ansök    Jul 24    H & M Hennes & Mauritz Gbc AB    Manager
Company Description Do you want to support the Nordic organisation in putting our customer in the forefront of everything we do? Do you have a business mindset and have experience in leading a team? Look no further! We are looking for Team Managers to join our Nordic Customer Service Centre. At the Customer Service (CS) function, we contribute to H&M Groups vision and growth by making our customers lives easier, providing our customers with exceptional gu... Visa mer
Company Description
Do you want to support the Nordic organisation in putting our customer in the forefront of everything we do? Do you have a business mindset and have experience in leading a team? Look no further! We are looking for Team Managers to join our Nordic Customer Service Centre.
At the Customer Service (CS) function, we contribute to H&M Groups vision and growth by making our customers lives easier, providing our customers with exceptional guidance and inspiration, whenever and wherever they connect with us. We serve customers to all brands within H&M Group, through their full shopping journey's. The organisation includes around 3500 colleagues globally and 17 established CS Centers around the world, so far. We are on an exciting journey to meet and exceed our customers' expectations - today, tomorrow and in the future.
Our Customer Service Center is open 364 days per year with the opening hours:
Monday – Friday 08.00-20.00
Saturday – Sunday 09.00-18.00
(With exceptions for a few red days)


Job Description
In the role as Team Manager, you balance out business- and people interest while having the company direction in focus. You will manage a team of 20-25 agents and provide guidance to them. You are responsible for managing and motivating your team members in their personal- and team development.
To succeed in the role, you need to be able to take fast decisions and lead the team according to set goals. You will continuously work to improve the performance and the results with individuals and the team as the focus should be on the customer and your KPI’s.
You will lead by setting a good example and by creating an inclusive, diverse, and engaging environment. You work closely with the Training & Quality Coach when continuously improving your KPI’s and the customer experience.
Additionally, your responsibilities will be:
Analysing your teams KPI’s and its development
Personnel responsibility
Staff and talent development and assessment
Drive continuous improvements



You will also contribute to a work environment where your team and colleagues want to work, and where customers feel valued. By acting in line with our values and our leadership expectations and being a role model, you contribute to H&M’s business success.


Qualifications
You are result-oriented leader with a business mindset, you have excellent people skills, and your leadership style is both coaching and supportive.
We believe you can communicate clearly, build trust, and build strong collaboration. As a person you are analytical, proactive, and have a “continuous improvement" mindset while also having the confidence to take fast decisions.


To be successful in this role, we believe you also have:
Bachelors’ degree in relevant field or equivalent experience is meriting
3+ years’ experience as a team manager/leader for similar sized team
Proven strong leadership skills
Ability to handle high complexity
Experience in customer service environment is meriting
Highly proficient in spoken and written Swedish
Proficient in spoken and written English
Other Nordic languages are meriting



Additional Information
This is a full-time position (40 hours/week) based in Borås, Sweden and includes working hours during daytime, evening, and weekends. You will report to the Operations Manager. No relocation package is available and requirement to have the legal right to work in the location will be applied.
If you feel your experience, skills and ambitions are right for this role, please apply with your CV and personal letter as soon as possible. If you have any questions about the role or process, please contact Rusmir Dizdarevic, [email protected]. We review applications on a rolling basis and the role may be filled prior to the last application date, please do not wait with your application.
H&M Group is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability, or age.
We look forward to receiving your application! Visa mindre

DC/WAREHOUSE MANAGER – BORÅS

Company Description “WE PROVIDE DEEP LOGISTICS EXPERTISE FROM DC DESIGN AND OPTIMIZE LOGISTICS CAPABILITIES CLOSELY ALIGNED WITH LATEST TECHNOLOGIES” Are you passionate about always putting the customer first by delivering the best customer delivery experience? Are you driven by improving the customers experience and want to be part of creating leading edge logistics? If the answer is "Oh Yes!”, then this opportunity might be something for you. We are curr... Visa mer
Company Description
“WE PROVIDE DEEP LOGISTICS EXPERTISE FROM DC DESIGN AND OPTIMIZE LOGISTICS CAPABILITIES CLOSELY ALIGNED WITH LATEST TECHNOLOGIES”
Are you passionate about always putting the customer first by delivering the best customer delivery experience? Are you driven by improving the customers experience and want to be part of creating leading edge logistics? If the answer is "Oh Yes!”, then this opportunity might be something for you. We are currently looking for a Distribution center Manager for our 24/7 online warehouse to join the Logistic team in Region North Europe.


Job Description
As a DC Manager, you are managing a team of 1000 employees with 8 direct reports that represents HR, controlling, operations, MHE (Material Handling Equipment), IT, Safety and Project. Your responsibility is to best tailor warehouse capabilities, ensure future business needs as well as cost and service requirements, for all H&M connected brands and channels.
Responsibilities:
Strategically plan, lead, and monitor performance of DC operations with regards to efficiency, service and cost
Manage to comply with Standard Operating Principles across all areas of the DC and define local DC working instructions in a sustainable way
Plan and manage DC employees according to capability needs and forecasted capacity requirements
Proactively identify improvement opportunities for local DC activities to enhance operational performance
Lead and develop the management team to recruit, develop and retain workforce
Closely collaborate with Regional Logistics and Operations to serve day-to-day requests from Sales and align DC operations with quantity and service needs
Monitor and ensure overall garment care and NCG standards
Identify and resolve risks in daily DC ops to ensure high performance and efficiency
Set, facilitate, and follow up goals according to H&M standards
Ensure high quality and in-time sustainability reporting
Improve sustainability standards and strive to minimize Co2 emission
Be updated on, and follow, local laws and regulations



Qualifications
Requirements:
5 years’ experience leading a team of >500 employees
Good knowledge of global standards of operating procedures, security, and sustainability
Logistics experience is desired but not essential? High automation/how it is driven
Excellent understanding of local DC operations, specifics, and capabilities
Holistic view to look at the bigger perspective with a visionary approach

You will have proven Leadership:
For a mindset of that everyone is a leader to release power, autonomy, engagement, and commitment among our colleagues
Enabling everyone to take ownership and use their passion, curiosity, and ideas to lead the way and make a real difference
Ability to encourage collaboration, co-creation, and people development by empowering others
Highly collaborative and open minded with a strong ability to work with multiple stakeholders
Agile mindset with a positive attitude to change and meaningful growth
Inclusive & empathetic towards others whilst encouraging diversity
5+ years of leadership experience



Additional Information
This is a full-time position with placement in Borås, Sweden. Some travel will be required for the position. You will become part of the logistics team in North Europe and report to regional manager. If your experience, skills and ambitions are right for this role we look forward to receiving your CV in English, as soon as possible, at the latest by 2nd July 2023. Interviews will be conducted on a continued basis.
We look forward to receiving your application!
H&M Group is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability, or age. Visa mindre

Sales Advisor - Summer substitute - Borås

Company Description Sales Advisor-Welcome customers & feel welcome to be yourself. Are you looking for new challenges and an opportunity to grow in a high pace environment? Do development opportunities and a career within H&M excite you? Perfect! Then this is the beginning of a fantastic journey for you! H&M is a fashion-conscious brand offering the latest styles for all customers to express their unique persona. We are a value-driven, customer-oriented,... Visa mer
Company Description
Sales Advisor-Welcome customers & feel welcome to be yourself.
Are you looking for new challenges and an opportunity to grow in a high pace environment? Do development opportunities and a career within H&M excite you? Perfect! Then this is the beginning of a fantastic journey for you!
H&M is a fashion-conscious brand offering the latest styles for all customers to express their unique persona. We are a value-driven, customer-oriented, creative fashion company characterized by playfulness and high pace. We are defined by "The H&M Way" - our culture, values, and guidelines that make H&M's soul and heart. We are constantly striving to improve in all areas of our work, therefore, creating sustainable fashion for a sustainable future is a driving force for us. Our fantastic team is now looking for more wonderful people to join us!
This position is for a summer substitute contract of 20 hours, starting in July or by agreement. The work shifts are varied and can be scheduled during the day and evening on weekdays and weekends.


Job Description
The Sales Advisor role is one of our most important roles and a perfect way to start your career with us. In this role you are truly representing us and for the customers, you are H&M! In offering outstanding customer service and carrying out sales activities you are at the core of creating an inspiring shopping experience. We therefore believe that you enjoy working in the midst of the action where it all happens, being a friendly point of contact for customers and a caring team player for your colleagues. You contribute to great teamwork and a great work atmosphere by sharing your knowledge and skills with your colleagues, giving and receiving feedback and offering support when needed. More than your previous experience, we value your personal qualities, what you bring to the team and an attitude matching our values. Basic language skills in Swedish or English is needed.


Additional Information
Form of employment: summer substitutes contract
Employment rate: 20 hours
Access: July or by agreement
As an employee with us, you get
?Good development opportunities
?A workplace where employees thrive
?Challenging and fun tasks
?Collective agreement
?Favorable staff discount
Our company values create energy and commitment and contribute to creating a fun, creative, and dynamic workplace. We know teamwork is essential, allowing us all to play, grow, and win together! Internal recruitment offers exciting development opportunities and a chance to build a career within H&M. In other words- if you are ready to join our team, an exciting journey awaits!
We have an ongoing selection to fill the position before the application deadline, so send in your application today! The last application date is 19th of May .
Become a Sales Advisor& more at H&M! Visa mindre

Nordic Customer Service Controller

Do you want to be a key business stakeholder who supports the Nordic organization in putting our customer in the forefront of everything we do? Are you an inspiring leader who wants to build engagement? Look no further! We are looking for a Controller to join our Nordic Customer Service Centre. At the Customer Service function, we contribute to H&M Groups vision and growth by making our customers lives easier, providing our customers with exceptional guida... Visa mer
Do you want to be a key business stakeholder who supports the Nordic organization in putting our customer in the forefront of everything we do? Are you an inspiring leader who wants to build engagement? Look no further! We are looking for a Controller to join our Nordic Customer Service Centre.
At the Customer Service function, we contribute to H&M Groups vision and growth by making our customers lives easier, providing our customers with exceptional guidance and inspiration, whenever and wherever they connect with us. We serve customers to all brands within H&M Group, through their full shopping journey's. The organization includes around 3500 colleagues globally and 17 established CS Centers around the world, so far. We are on an exciting journey to meet and exceed our customers' expectations - today, tomorrow and in the future.
Job Description
In the role as Nordic Customer Service Controller, you will become a part of a management team that serves our 4 Nordic markets; Sweden, Denmark, Finland, and Norway. You will be a leader who supports, empowers, and drives business mindset to the Nordics. You will also work in close collaboration with other functions to drive operational strategies.
You are responsible for setting the budget, optimizing, and following up on the performance of our Nordic markets according to our key objectives: resilient financials, winning together and creating meaningful relationships.
You will support the vision of growing long lasting customer relationship by ensuring data driven decisions are taken, actively improving data quality and integrity. You will also drive improvements of operational efficiency and lost control, supported by increasing the business mindset throughout the customer service organization.
Additionally, will your responsibilities be to:
Drive profitable and sustainable growth
Be a strategic partner and develop frameworks that enables Nordics teams to take informed decisions and support them to reach our goals
Evaluate, analyze, and drive improvement activities
Close communication and collaboration with global controlling team and global functions to achieve goals
Secure correct and timely administration by for example ensure the accuracy of all KPIs to support decision making for future actions to improve customer experience
Lead and develop a high-quality controlling steering model including reporting and follow-up structure
Deliver an accurate yearly and quarterly budget for all Nordic markets

Qualifications
As a person we believe that you are a communicative and engaging team player full of drive and optimism. You like to take on challenges and always challenging the way. You thrive in an entrepreneurial setting and are always looking for possibilities to improve the business.
To be successful in this role, we believe you have:
At least 3 years of experience within controlling, preferably within retail industry
Previous experience of working within customer service is highly meritorious
A university degree within business administration or engineering
Previous experience of leadership, informally or formally
A strategic ability and a proven track record of setting clear goals with plans and actions on how to achieve them
Great communication skills
Excellent skills within MS Excel and Power BI
Strong analytical ability and take actions based on your analysis
Solid skills in project management, prioritization and building business cases
Fluent in English

Additional Information
This is a fulltime position based in either Borås (Sweden), Greve (Denmark) or Barcelona (Spain) and you will report directly to the Nordic Center Manager.
If you feel your experience, skills and ambitions are right for this role, please apply with your CV as soon as possible but latest by 10th of April.
H&M Group is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age.
At H&M Group we strive to have a fair and inclusive and recruitment process. This is why kindly ask you to not attach Cover Letter in your application as this could cause unintentional subjective assessment. Thank you!
We look forward to receiving your application! Visa mindre

Customer Service Agent

Company Description It takes a special kind of workplace to make the world’s style more sustainable, and fashion more inclusive. A place where unique talents from all over the world come together to form a diverse and dedicated team. A culture of creativity, collaboration & growth. At H&M we welcome you to be yourself and challenge you to grow! At Customer Service (CS), we contribute to H&M Groups vision and growth by making our customers lives easier, p... Visa mer
Company Description
It takes a special kind of workplace to make the world’s style more sustainable, and fashion more inclusive. A place where unique talents from all over the world come together to form a diverse and dedicated team. A culture of creativity, collaboration & growth. At H&M we welcome you to be yourself and challenge you to grow!
At Customer Service (CS), we contribute to H&M Groups vision and growth by making our customers lives easier, providing our customers with exceptional guidance and inspiration, whenever and wherever they connect with us. We serve customers to all brands within H&M Group, through their full shopping journey's. The organization includes around 3500 colleagues globally and 17 established CS centers around the world, so far. We are on an exciting journey to meet and exceed our customers' expectations - today, tomorrow and in the future.


For our Customer Service Center in Borås, Sweden, we are looking for summer workers who are fluent (both spoken and written) in the Swedish and English language. Start date for the job is the 29th of May and the contract will last until the 27th of August.
Do you want to join us on a journey where we build on our passion for our customers and continue improving our Customer Service experience all over the H&M world, where we meet and engage customers in a personal way?
Our Customer Service Center is open 364 days per year with the opening hours:
Monday - Friday 08.00-20.00
Saturday - Sunday 09.00-18.00
(with exceptions for a few red days)



Job Description
The job of an H&M Customer Service Agent comes with responsibility – and lots of fun. Your to-do list includes:
Provide fantastic service in all situations - your contact with the customer per phone or email are essential to the customer's shopping experience
Communicate clearly - part of the contact to our customers takes place in writing, and therefore your ability to formulate yourself clearly is important
Always be up to date on H&M's latest activities and initiatives - great knowledge is key for the best customer service
Actively contribute to the work with our values and work environment - feedback and teamwork are our greatest strengths

Qualifications
Just like everyone at H&M, we believe you are a sales minded, social, open, communicative and ambitious team player full of drive and optimism. Your personal qualities also include:
Have strong swedish and english communication skills in writing and speaking - you are H&M's ambassador, and your ability to create good relationships with our customers is the key to success
Works thoroughly and efficiently with routine tasks - you can always ensure the quality of both new and repeated tasks
Have a positive approach to solving every customer's challenges
Have a good IT understanding and enjoys to guide our customers when navigating our digital platforms such as our website and H&M app
Have a great personal drive for development in customer service - we are constantly working with ambitious goals

Additional Information
The contract is fulltime (40 hours/week) and includes working hours during evenings and weekends. This is a temporary position between the 29th of May until the 27th of august with a possibility to prolongment
You can apply with your CV and cover letter by the latest 5th of May. The recruitment process will proceed continuously so please do not wait with your application.
If you have any questions about the role, please contact Centre Operations Manager [email protected].
We look forward hearing from you! Visa mindre

Customer Service Agent

Company Description It takes a special kind of workplace to make the world’s style more sustainable, and fashion more inclusive. A place where unique talents from all over the world come together to form a diverse and dedicated team. A culture of creativity, collaboration & growth. At H&M we welcome you to be yourself and challenge you to grow! At Customer Service (CS), we contribute to H&M Groups vision and growth by making our customers lives easier, p... Visa mer
Company Description
It takes a special kind of workplace to make the world’s style more sustainable, and fashion more inclusive. A place where unique talents from all over the world come together to form a diverse and dedicated team. A culture of creativity, collaboration & growth. At H&M we welcome you to be yourself and challenge you to grow!
At Customer Service (CS), we contribute to H&M Groups vision and growth by making our customers lives easier, providing our customers with exceptional guidance and inspiration, whenever and wherever they connect with us. We serve customers to all brands within H&M Group, through their full shopping journey's. The organization includes around 3500 colleagues globally and 17 established CS centers around the world, so far. We are on an exciting journey to meet and exceed our customers' expectations - today, tomorrow and in the future.


For our Customer Service Center in Borås, Sweden, we are looking for summer workers who are fluent (both spoken and written) in the Swedish and English language. Start date for the job is the 8th of May and the contract will last until the 31st of August.
Do you want to join us on a journey where we build on our passion for our customers and continue improving our Customer Service experience all over the H&M world, where we meet and engage customers in a personal way?
Our Customer Service Center is open 364 days per year with the opening hours:
Monday - Friday 08.00-20.00
Saturday - Sunday 09.00-18.00
(with exceptions for a few red days)


Job Description
The job of an H&M Customer Service Agent comes with responsibility – and lots of fun. Your to-do list includes:
Provide fantastic service in all situations - your contact with the customer per phone or email are essential to the customer's shopping experience
Communicate clearly - part of the contact to our customers takes place in writing, and therefore your ability to formulate yourself clearly is important
Always be up to date on H&M's latest activities and initiatives - great knowledge is key for the best customer service
Actively contribute to the work with our values and work environment - feedback and teamwork are our greatest strengths



Qualifications
Just like everyone at H&M, we believe you are a sales minded, social, open, communicative and ambitious team player full of drive and optimism. Your personal qualities also include:
Have strong swedish and english communication skills in writing and speaking - you are H&M's ambassador, and your ability to create good relationships with our customers is the key to success
Works thoroughly and efficiently with routine tasks - you can always ensure the quality of both new and repeated tasks
Have a positive approach to solving every customer's challenges
Have a good IT understanding and enjoys to guide our customers when navigating our digital platforms such as our website and H&M app
Have a great personal drive for development in customer service - we are constantly working with ambitious goals



Additional Information
The contract is fulltime (40 hours/week) and includes working hours during evenings and weekends. This is a temporary position between the 8th of May until the 31st of august with a possibility to prolongment
You can apply with your CV and cover letter by the latest 20th of April. The recruitment process will proceed continuously so please do not wait with your application.
If you have any questions about the role, please contact Centre Operations Manager [email protected].
We look forward hearing from you! Visa mindre

Sales Advisor - Knalleland Borås

Company Description Sales Advisor - Welcome customers & feel welcome to be yourself. Are you driven to work in an environment with a high pace and new challenges? Do you want good development opportunities and build a career within H&M? Perfect! Then this is the beginning of a fantastic journey for you! H&M is a fashion-conscious brand that offers the latest styles for all customers. We are a value-driven, customer-oriented, and creative fashion company c... Visa mer
Company Description
Sales Advisor - Welcome customers & feel welcome to be yourself.
Are you driven to work in an environment with a high pace and new challenges? Do you want good development opportunities and build a career within H&M? Perfect! Then this is the beginning of a fantastic journey for you!
H&M is a fashion-conscious brand that offers the latest styles for all customers. We are a value-driven, customer-oriented, and creative fashion company characterized by playfulness and high pace. We are defined by "The H&M Way" - our culture, values, and guidelines that make H&M's soul and heart. Now we need more wonderful employees who want to be part of our fantastic team.
We are currently looking for Sales Advisors: We are looking for you who can work a flexible hourly contract, starting in December. The work shifts are varied and can be scheduled during the day and evening on weekdays and weekends.


Job Description
Sales Advisor is one of our most important roles and a perfect way to start your career with us. When you work in the store, you represent us. For the customers, you are H&M! You offer our customers fantastic customer service and have an essential role in carrying out sales activities and creating an inspiring shopping experience. As a person, you are friendly and enjoy working in an environment that is characterized by a high pace. For us, we must play in the same team and win together. Therefore, we want you to be a team player who cares about your colleagues and values collaboration highly. You also need to have basic language skills in Swedish or English.


Additional Information
Why work at H&M and what we can offer you:
Form of employment: Flexible hourly contract
Access/Start: Dacember
As an employee with us, you get
?Good development opportunities
?A workplace where employees thrive
?Challenging and fun tasks
?Collective agreement
?Favorable staff discount
We have an ongoing selection so that the position may be filled before the deadline, so send in your application today!
The last application date is 18 November.
Our company values create energy and commitment and contribute to creating a fun, creative, and dynamic workplace. Teamwork is essential and allows us all to develop together. We, therefore, offer many exciting development opportunities through internal recruitment and the chance to build a career within H&M. If you are looking for a new adventure, H&M is the right place for you - we offer you an exciting journey.
Become a Sales Advisor & more at H&M. Visa mindre

HR Manager to H&M Nordic Customer Service Centre

Company Description It takes a special kind of workplace to make the world’s style more sustainable, and fashion more inclusive. A place where unique talents from all over the world come together to form a diverse and dedicated team. A culture of creativity, collaboration & growth. At H&M we welcome you to be yourself and challenge you to grow! At Customer Service (CS), we contribute to H&M Groups vision and growth by making our customers lives easier, p... Visa mer
Company Description
It takes a special kind of workplace to make the world’s style more sustainable, and fashion more inclusive. A place where unique talents from all over the world come together to form a diverse and dedicated team. A culture of creativity, collaboration & growth. At H&M we welcome you to be yourself and challenge you to grow!
At Customer Service (CS), we contribute to H&M Groups vision and growth by making our customers lives easier, providing our customers with exceptional guidance and inspiration, whenever and wherever they connect with us. We serve customers to all brands within H&M Group, through their full shopping journey's. The organization includes around 3500 colleagues globally and 17 established CS centers around the world, so far. We are on an exciting journey to meet and exceed our customers' expectations - today, tomorrow and in the future.



Job Description
H&M Nordic Customer Service Centre is now looking for an HR Manager. This is a key role strengthening the current HR area who works with recruitment, payroll, HR KPI's, absenteeism, HR policies, employee satisfaction, negotiations with the Union and leadership development.
In this exciting role, you will define the direction and strategy within the HR area and ensure execution together with your HR Generalist. You will drive decisions and actions based on data and input from key stakeholders.
You will become a part of a management team and report directly to the Nordic Center Manager. Our Nordic management team serves our 4 Nordic markets; Sweden, Denmark, Finland, and Norway.
Qualifications
We are looking for a candidate with a strong business understanding and with a proven track record of creating HR results.
To be successful in the HR Manager role, we believe you have:
Bachelor within HR or equivalent education
A proven track record of working strategically with visions and goals
Experience from driving organizational change
Experience of Swedish Labor Law and union collaboration and negotiation
Experienced in working with HR practices
Experience of leadership for at least +3 years
Experience of dealing with complex employee relation matters
Experience in implementing HR initiatives and projects to drive the business forward
Capacity for planning and prioritizing a high workload
A goal-oriented, action setting and problem-solving approach
A positive, coaching attitude and a willingness to learn and improve

Fluent in English with strong and inspirational communication and presentation skills
We know that diversity is what makes us strong, therefore, it is important that you embrace different cultures and integrate with ease to new environment.
Additional Information
If you feel that your experience, skills and ambitions are a match, upload your application with your CV and motivation letter by the latest on 28th of February. This is a full-time position based in Borås. Travel activities might occur. If you have any questions regarding this position, please contact Mette Andersen, Centre Manager [email protected] or Malin Elmström, Global HR Business partner, [email protected] Visa mindre

HSE MANAGER – BORÅS

Ansök    Aug 9    H & M Hennes & Mauritz Gbc AB    Manager
Company Description “WE PROVIDE DEEP LOGISTICS EXPERTISE FROM DC DESIGN AND OPTIMIZE LOGISTICS CAPABILITIES CLOSELY ALIGNED WITH LATEST TECHNOLOGIES” Are you passionate about always putting the customer first by delivering the best customer delivery experience? Are you driven by improving the customers experience and want to be part of creating leading edge logistics? If the answer is "Oh Yes!”, then this opportunity might be something for you. We are cu... Visa mer
Company Description


“WE PROVIDE DEEP LOGISTICS EXPERTISE FROM DC DESIGN AND OPTIMIZE LOGISTICS CAPABILITIES CLOSELY ALIGNED WITH LATEST TECHNOLOGIES”
Are you passionate about always putting the customer first by delivering the best customer delivery experience? Are you driven by improving the customers experience and want to be part of creating leading edge logistics? If the answer is "Oh Yes!”, then this opportunity might be something for you. We are currently looking for a HSE Manager to join the Logistic team in Borås DC.
As a HSE Manager, you will be a member of the management team in Borås that also includes HR, controlling, operations, MHE (Material Handling Equipment), IT and Project. You will work within a warehouse that have both manual and highly automatic departments. In close collaboration with the warehouse managers and safety representatives, your responsibility is to ensure a safe work environment for all our employees. Our 24/7 online warehouse in Borås will have an expansion journey in the coming years and you will be an important part in the project team.




Job Description


Perform risk analysis & risk management within the DC and take corrective measures to ensure people safety
Ensure DC is compliant with global policies, standards and local HSE legislation incl. security req. & Code of Ethics program
Continually maintain an appropriate level of awareness, knowledge, and preparedness to create a culture that prioritizes effective HSE
Implement & follow up on safety, security and information security standards within DC (own warehouse & external)
Ensure the implementation of goals and action plans
Collaborate with both global and local security and facility responsible, to ensure DC compliance and fulfillment of processes and goals
Support people & business growth and development by ensuring that Security & Safety strategy is followed within the DC
Initiate sustainable processes and challenge the current set-up from a sustainable perspective





Qualifications


Profound expertise in safety, security, and warehouse operational processes, also cross-functionally
Solid understanding of global policies, standards and local legislation connected Swedish work environment authority, collective barging agreements, National Electrical Safety Board,
Proactivity in identifying and solving potential risk areas with regards to health and safety as well as overall compliance , preferably in safety systems (H&M in Borås uses IA-system)
Solid analytics and problem-solving skills together with strong communication & coordination skills
Holistic view for the bigger perspective with a visionary approach to constantly develop our safety culture
Ability to encourage collaboration, co-creation and people development by empowering others. Know the value of involving right competencies from the organization to find right solutions
Agile mindset, positive attitude to change & meaningful growth , inclusive and empathetic towards others, encouraging diversity
Self-awareness, understanding your impact on others and contribution to the whole group





Additional Information


This is a full-time position with placement in Borås. You will become part of the logistics management team for DC and report to DC manager. If your experience, skills and ambitions are right for this role we look forward to receiving your CV and a short letter of motivation in English, as soon as possible. At the latest by 29th of August. Interviews will be conducted on a continued basis. We look forward to receiving your application! Visa mindre

Accounting Specialist to H&M Group

Company Description Finance and Accounting is responsible for making sure that the H&M group can handle all business initiatives in a legally compliant way and ensure that all brands and sales-channels are aligned from an Accounting perspective. We are a strategic business partner and support the H&M group's business development in order to achieve our long-term goals. We are responsible for ensuring that the financial reporting keeps up with the high pace... Visa mer
Company Description
Finance and Accounting is responsible for making sure that the H&M group can handle all business initiatives in a legally compliant way and ensure that all brands and sales-channels are aligned from an Accounting perspective. We are a strategic business partner and support the H&M group's business development in order to achieve our long-term goals. We are responsible for ensuring that the financial reporting keeps up with the high pace of the H&M group. This is an opportunity to join a global function that works for all our brands and sales-channels.
The AR B2C team is responsible for the delivery of the bookkeeping and reporting from the Global Online Sales, Order to Cash (OTC) Process. We are responsible for H&Ms; global AR B2C finance accounting solution template. This entails securing compliant, scalable and automatized solutions with regards to business development or changes in the external global markets. H&M group continue the rapid expansion within Online Sales, this team is key to that success. Today our team is mainly located in Borås and supported by our in-house Shared Service Center in Bangalore.


Job Description
The role as an Accounting Specialist within AR at H&M comes with lots of responsibility – and lots of fun. You are responsible for securing the Accounting of the H&M Group global and omni digital sales and Accounts Receivables. On top of managing daily operations a key delivery within the team is a constant focus on driving improvements such as business processes and technical development.
You will provide great knowledge and ideas to H&Ms; AR processes and enjoy driving change and process improvements in a complex IT environment.
Your responsibilities:
Responsible for securing the Accounting reporting of H&M Group’s AR B2C global digital sales including all brands and both internal and external sales channels for given processes.
Responsible for collaborating and ensuring clear communication with relevant stakeholders, both internal and external.
Responsible for gathering process specific knowledge and act as subject matter expert
Align with, support and work together with Business Tech and local country accounting in central initiatives but also function-specific initiatives in regards to requirements, scope, solution design, test and post-go live stabilization
Uphold Accounting guidelines for H&M Group’s global digital sales and all related business models
Responsible for facilitating financial control within the AR area in regards to P&L elements such as transfer pricing sales models and AR related costs



Qualifications
University degree within Accounting/Bus Admin/Economics or equivalent work experience
Minimum 3-5 years of relevant work experience within Accounting/Accounts Receivables ideally within a global B2C digital sales environment
Experience of SAP ECC – FI-CO (beneficial if you also have experience of the following SAP modules: FI-CA, Sales & Distribution (SD), Business Warehouse (BW)
Experience of VAT/tax, reporting and transfer pricing business models
Process competence - system/process knowhow/technical skills, basic understanding of integrations and comfortable in solution template responsibility and working in an IT landscape/environment
Analytical ability to conduct GL, P&L analysis, process flows and data outputs in tools such as excel to recognize steps to take
Experience of problem/change management and process development
Communicative in English (written and verbal) – ability to train in, co-ordinate, plan and lead activities

We believe that you are a collaborator and a true team player that likes to coach, support and help others and naturally builds cross functional networks and relationships. You have strong analytical and problem-solving skills and the ability to customize communication to different needs when training, coordinating and leading activities.


Additional Information
This is a permanent position based in either Borås or Stockholm, Sweden.
If you feel that your experience, skills and ambitions are right for this role, please send in your resume (no need for cover letter) latest 3rd of July. Responsible recruiter is Mehdi Rantala, [email protected].
We look forward to receiving your application!
H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age. Visa mindre

Group Manager to Finance & Accounting

Company Description We are committed to leading the change toward a better fashion future. H&M Group is on an exciting?journey to meet and exceed our?customers'?expectations today and?tomorrow. To continue to meet our customer needs and transform an industry, we need employees with different backgrounds, experiences, and perspectives. Finance and Accounting´s vision is to enable H&M Groups growth while ensuring a well-managed company. We are competent, pro... Visa mer
Company Description
We are committed to leading the change toward a better fashion future. H&M Group is on an exciting?journey to meet and exceed our?customers'?expectations today and?tomorrow. To continue to meet our customer needs and transform an industry, we need employees with different backgrounds, experiences, and perspectives.
Finance and Accounting´s vision is to enable H&M Groups growth while ensuring a well-managed company. We are competent, proactive, and agile business partner. We ensure financial compliance and are running effective and efficient operations through processes that are standardized, centralized and digitalized. We base the execution of our vision by recruiting & developing talented people.
The AR B2C team is responsible for the delivery of the bookkeeping and reporting from the Global Online Sales, Order to Cash (OTC) Process. We are responsible for the global AR B2C finance accounting solution template. This entails securing compliant, scalable and automatized solutions with regards to business development or changes in the external global markets. H&M Group continues the rapid expansion within Online Sales, this team is key to that success. Today our team is mainly located in Borås and supported by our in-house Shared Service Center in Bangalore.
Job Description
We believe you are a business-minded and ambitious team player with a genuine interest of working within accounting. We offer a challenging role with the opportunity to influence the ways of working within our area. You will be given a lot of responsibility from day one and you will be working in a team together with experienced AR-Specialists.
In the role as Group Manager, you will empower our employees with the right skills and commitment to achieve our business goals and to grow within the H&M Group. You will be working in close collaboration with the Leadership Team within the function, especially within AR. You will manage and coach the team, deliver continuous feedback and ensure team development. You will be responsible for generating and ensuring accuracy of monthly, quarterly and yearly reports and activities. Ensuring we have the right organization, methods, tools and resources to achieve our goals is key in this role.
Qualifications
A degree within Business Administration & Economics or similar.
Minimum 3 years’ experience from working with accounting/business process development/audit
Background from a leadership position, minimum of 2 years’ staff responsibility with proven leadership skills.
Experience of achieving results, both through your own responsibilities and by leading others.
Strong analytical and problem-solving skills
Ability to customize communication to different needs when training, coordinating and leading activities.
Communicative and fluent in English, both verbally and written

We believe that you are a collaborator and a true team player that likes to coach, support and help others and naturally builds cross functional networks and relationships. Experience in SAP or similar ERP system is preferred.
Additional Information
This is a permanent position based in Borås/Stockholm, Sweden.
If you feel that your experience, skills and ambitions are right for this role, please send in your resume latest 7th of August. Responsible Recruiter is Uditi Mittal, [email protected].
We look forward to receiving your application!
H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age. Visa mindre

DC/WAREHOUSE MANAGER

"WE PROVIDE DEEP LOGISTICS EXPERTISE FROM DC DESIGN AND OPTIMIZE LOGISTICS CAPABILITIES CLOSELY ALIGNED WITH LATEST TECHNOLOGIES" Are you passionate about always putting the customer first by delivering the best customer delivery experience? Are you driven by improving the customers experience and want to be part of creating leading edge logistics? If the answer is "Oh Yes!", then this opportunity might be something for you. We are currently looking for a ... Visa mer
"WE PROVIDE DEEP LOGISTICS EXPERTISE FROM DC DESIGN AND OPTIMIZE LOGISTICS CAPABILITIES CLOSELY ALIGNED WITH LATEST TECHNOLOGIES"
Are you passionate about always putting the customer first by delivering the best customer delivery experience? Are you driven by improving the customers experience and want to be part of creating leading edge logistics? If the answer is "Oh Yes!", then this opportunity might be something for you. We are currently looking for a DC/Warehouse Design Manager to join the Logistic team in Region North Europe.
As a DC/Warehouse Manager, you are managing a team of 1000 employees with 8 direct reports that represents HR, controlling, operations, MHE (Material Handling Equipment), IT, Safety and Project. Your responsibility is to best tailor warehouse capabilities, ensure future business needs as well as cost and service requirements, for all H&M connected brands and channels. Our 24/7 online warehouse in Borås will have an exiting expansion journey in the coming years.
Responsibilities:
Accountable to ensure strong logistics expertise across functional processes and warehouse system relevance.
Lead definition of global operating standards across DCs/Warehouses and create frameworks for standard approaches to DC/Warehouse design and implementations.
Support in detailed DC/warehouse design and technical specifics in collaboration with stakeholders
Participate in development forums and communicate improvements to support Logistics Strategy.
Staff responsibility, close and on-site collaboration with management team, unions, and internal stakeholders.
Lead and implement our business strategy and vision together with H&M values.

Qualifications
Minimum 10 years of experience in logistics preferably from a matrix organization.
Demonstrated knowledge and expertise from DC/Warehouse design and operational excellence for creating functional processes & specifications.
Demonstrated track record of strong understanding of both operational as-is and target processes to ensure feasibility.
Profound communication & coordinating skills and a teamwork mindset.
Knowledge in creating and establishing frameworks for global standards and best practice as well as ability in creating DC/Warehouse operating concepts.
Well documented experience in creating business case to drive successful improvements.
Interest in sustainable maintenance, future trends and innovation for highly automatic warehouses.
You feel comfortable in and have had previous experience of change management.

You will have proven Leadership:
Strategic mindset, curious, flexible and able to see the bigger picture.
Ability to bring others onboard through inspiring, clear and inclusive communication.
Promote the importance of changes to improve our business.
Highly collaborative and open minded with a strong ability to work with multiple stakeholders.
Strong planning and prioritizing skills.
5+ years of leadership experience.
Focus on improving processes through quality management.
Values teamwork and empowerment in the management team.

Additional Information
This is a full-time position with placement in Borås. Some travel will be required for the position. You will become part of the logistics team in North Europe and report to regional manager.
If you feel that your experience, skills and ambitions are right for this role, please send your resume in English (no need for cover letter)
At H&M Group we strive to have a fair and inclusive recruitment process. Why kindly ask you to not attach cover letter in your application as they often contain information that can easily trigger unintentional biases.
We look forward to receiving your application!
H&M Group is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age. Visa mindre

Lagermedarbetare till Distribution Center Borås

Till vårt distributionscenter i Borås, Sverige, söker vi lagermedarbetare. Vi söker dig som förstår vikten av din egen prestation för att nå gruppens gemensamma mål. Du är en ansvarsfull och noggrann person som är mån om att dina arbetsuppgifter utförs på ett korrekt sätt. Givetvis står du bakom de värderingar som vi har på H&M, som i våra ord på DC innebär att du; har en positiv inställning, är trevlig, har en god arbetsmoral, är lojal, är flexibel, ä... Visa mer
Till vårt distributionscenter i Borås, Sverige, söker vi lagermedarbetare.
Vi söker dig som förstår vikten av din egen prestation för att nå gruppens gemensamma mål.
Du är en ansvarsfull och noggrann person som är mån om att dina arbetsuppgifter utförs på ett korrekt sätt.
Givetvis står du bakom de värderingar som vi har på H&M, som i våra ord på DC innebär att du; har en positiv inställning, är trevlig, har en god arbetsmoral, är lojal, är flexibel, är en lagspelare, har en vilja och ett driv, respekterar varandras olikheter, visar respekt och lojalitet mot företaget, är prestigelös, är hjälpsam, samarbetsvillig och gör det som behövs.
Vi söker dig som:
· som kan tala och läsa svenska obehindrat
· har en god fysik då du står och går hela arbetspasset och även utför lyft
· är självgående och ansvarstagande
· har truckkort B1-3, detta är inget krav men ett plus
· som är en god förebild och lever upp till H&M: s värderingar
· som letar efter nya möjligheter att förbättra våra arbetssätt
· som har ett bra driv, är öppen för förändring, har ett serviceinriktat och proaktivt tillvägagångssätt
Du behöver se till att referenser som finns namngivna i dina ansökningshandlingar har kännedom om att de finns med där och att de eventuellt kommer att bli kontaktade vid en eventuell rekryteringsprocess.
Låter detta intressant? Här har du chansen till en karriär utöver det vanliga! Vi välkomnar alla sökande och eftersträvar mångfald.
Detta är en löpande rekryteringsprocess och tjänsten kan komma att tillsättas vid olika tillfällen. Så tveka inte, lämna ditt CV och personliga brev redan idag! Visa mindre

PBI Data Analyst to Global Customer Service

At H&M Group Customer Service, we contribute to H&M Groups vision and growth by making our customers lives easier, providing our customers with exceptional guidance and inspiration, whenever and wherever they contact us. We are a multichannel and multi-brand organization with around 3500 colleagues globally and 17 established CS Centres around the world, so far. We are looking for an enthusiastic and creative Data Analyst to help Global Customer Service ga... Visa mer
At H&M Group Customer Service, we contribute to H&M Groups vision and growth by making our customers lives easier, providing our customers with exceptional guidance and inspiration, whenever and wherever they contact us. We are a multichannel and multi-brand organization with around 3500 colleagues globally and 17 established CS Centres around the world, so far.
We are looking for an enthusiastic and creative Data Analyst to help Global Customer Service gather, visualize and analyse data to contribute to the Global Customer Service departments goals.
What will you be doing?
You will be responsible for successful transition from Qlikview to PowerBI platform.
You will be responsible for creating visualizations to allow business users to take actions based on the analysis and help them with decision-making.
You will have a strong understanding of the information structure and data flow to define appropriate improvements to secure end-to-end data flows with high quality.
You will together with the BT product team construct the product strategy, define deliverables, aligning them with business needs & relevant stakeholders. You will be working in an agile way following the Scrum methodology.
You will work with CS Department Heads to take in new ideas & perspectives to find further potential in your data project(s)
You will make recommendations for new metrics, techniques, and strategies to improve the data metrics
You will be the specialist for PBI visualisations & Security within Customer Service.



Who we are looking for?
Just like everybody at H&M you are results-driven, open-minded, curious, ambitious and collaboratively focused. You have of course a keen interest?in data analysis, and you are able to understand how the information you gather impacts on the business strategies.
Furthermore, you have:
2+ years experience as Business/Requirement Analyst, Data Specialist, or similar position with focus on information modelling and data flow analysis
2+ years experience of working with business intelligence/data visualization tools – preferred Power BI.
Education to Batchelor degree level in relevant field.
Strong track record of delivering business results by working cross-functionally.
Great communication skills: Ability to present complex data in a format digestible by all stakeholders in the business
A methodical and logical approach.
You can work independently, proven self-starter & self-motivator.
High level of statistical knowledge, advanced Excel skills and/or knowledge of programming languages is advantageous but not essential.
Experience in Retail sector and/or Customer Service is preferred but not essential.
Native level English language skills.



About H&M
H&M Group is a family of brands with the desire to make great design available to everyone in a sustainable and circular way. Rapid technological development is transforming the fashion retail industry. We are seizing this opportunity to not only challenge ourselves, but the whole industry with the?aim to be the most impactful ecosystem.
We operate on a large scale across 74 markets. From AI to data-driven business development, user experience to engineering, we turn business challenges into innovative tech solutions – making H&M Group a global leader in combining tech, fashion, and design.?
What’s in it for you?
Besides the obvious benefits such as staff discount card, flexible work life, learning communities, wellness benefits, parental benefits etc. you are joining a unique value driven culture, a large tech network and community where you can be yourself.
Additionally, you can expect:
Personal growth as a professional and excellent opportunities to grow within the company
Lots of room to work on great ideas
Inspiring environment.



Additional Information
This is a fulltime position, initially on a 1 year contract. We are a global team, so your location is negotiable, but you must be able to work to one of our Customer Service Centres, or in Stockholm 1-2 days per week. Our Centres are located in Edinburgh, Barcelona, Maastricht, Chicago, Warsaw, Boras, Greve & Nuremburg.
We will review and interview on-going so please apply as soon as possible but no later than 16th of March 2022.
If you have any questions about the role, please contact Recruiting Manager [email protected]. If you have any questions about the recruitment process, please contact HR [email protected].
We look forward hearing from you! Visa mindre

Lagermedarbetare till Distribution Center Borås

Till vårt distributionscenter i Borås, Sverige, söker vi lagermedarbetare. Vi söker dig som förstår vikten av din egen prestation för att nå gruppens gemensamma mål. Du är en ansvarsfull och noggrann person som är mån om att dina arbetsuppgifter utförs på ett korrekt sätt. Givetvis står du bakom de värderingar som vi har på H&M, som i våra ord på DC innebär att du; har en positiv inställning, är trevlig, har en god arbetsmoral, är lojal, är flexibel, ä... Visa mer
Till vårt distributionscenter i Borås, Sverige, söker vi lagermedarbetare.
Vi söker dig som förstår vikten av din egen prestation för att nå gruppens gemensamma mål.
Du är en ansvarsfull och noggrann person som är mån om att dina arbetsuppgifter utförs på ett korrekt sätt.
Givetvis står du bakom de värderingar som vi har på H&M, som i våra ord på DC innebär att du; har en positiv inställning, är trevlig, har en god arbetsmoral, är lojal, är flexibel, är en lagspelare, har en vilja och ett driv, respekterar varandras olikheter, visar respekt och lojalitet mot företaget, är prestigelös, är hjälpsam, samarbetsvillig och gör det som behövs.
Vi söker dig som:
· som kan tala och läsa svenska obehindrat
· har en god fysik då du står och går hela arbetspasset och även utför lyft
· är självgående och ansvarstagande
· har truckkort B1-3, detta är inget krav men ett plus
· som är en god förebild och lever upp till H&M: s värderingar
· som letar efter nya möjligheter att förbättra våra arbetssätt
· som har ett bra driv, är öppen för förändring, har ett serviceinriktat och proaktivt tillvägagångssätt
Du behöver se till att referenser som finns namngivna i dina ansökningshandlingar har kännedom om att de finns med där och att de eventuellt kommer att bli kontaktade vid en eventuell rekryteringsprocess.
Låter detta intressant? Här har du chansen till en karriär utöver det vanliga! Vi välkomnar alla sökande och eftersträvar mångfald.
Detta är en löpande rekryteringsprocess och tjänsten kan komma att tillsättas vid olika tillfällen. Så tveka inte, lämna ditt CV och personliga brev redan idag! Visa mindre

Omnichannel Product Enricher to H&M

Company Description H&M is looking for a Product Enricher to join our Product Communication team within the Business Unit & Assortment Support & Development function. Are you a driven team player who thrives in a dynamic work environment and have confident in meeting targets and deadlines – come join us! The H&M Head Office is based in Stockholm, Sweden, where we design and develop our fashion collections for a wide variety of customers. H&M is a dynamic... Visa mer
Company Description


H&M is looking for a Product Enricher to join our Product Communication team within the Business Unit & Assortment Support & Development function. Are you a driven team player who thrives in a dynamic work environment and have confident in meeting targets and deadlines – come join us!
The H&M Head Office is based in Stockholm, Sweden, where we design and develop our fashion collections for a wide variety of customers. H&M is a dynamic international workplace where high pace and rapid changes are a natural part of our day. Good communication skills, a flexible attitude and capacity to adapt to changes are essential. We have a sustainable mindset and always seek new ways to improve our sustainable working methods to achieve our goals. Together we offer fashion, design and?services,?that enable people to be inspired and to express their own personal style, making it easier to live in a more circular?way.
Our Online team in Borås are responsible for the running of the online channels and brands, alongside supporting our customer service departments and warehouses within the online business.
Business Units & Assortment Support & Development is a Head Office function at H&M Brand which strategically & operationally supports the Business Units (Womenswear, Menswear, Divided, Kids and Lifestyle; H&M Beauty, H&M Sport and H&M Home) in current & future ways of working, to enable an inspiring and industry leading customer offer.




Job Description


Product Enricher is an administrative role that plays an important part in the omnichannel customer experience and the mission to maximize the sales. The main work task of the product enricher is to ensure that the products we sell Online at hm.com as well as other channels and markets places are enriched with commercial and legal information at the right time. We work closely with other commercial functions within Design & Buying, Brand & Marketing and other parts of the organization. You will also be able to work to find improvements, more efficient processes and find new collaborations in the organization.
Main responsibilities:
Enrich our products with commercial and legal information to be able to have them sellable online at hm.com and other channels and market places globally
Secure that products are placed in the right category in the systems
Problem solving trying to find root cause issues affecting product information flow in the systems
Metadata enrichment of assets (made in DAM)
Create campaign production briefs, making sure that the correct products are connected and enriched when a new campaign goes live





Qualifications


To thrive in this role, we believe that you are a true team player but are also comfortable working independently. You have a structured way of working, enjoy administrative tasks, and have a solutions-focused mindset. You love securing output within given deadlines and to work in a dynamic work environment.
We also believe that you have:
Previous experience from administrative work tasks
System skills and experience working in Microsoft Office
Interest for fashion and clothing, familiar with common attributes of clothes; ex different sleeve styles, collar styles, neckline styles & clothing styles
Comfortable taking big ownership of the processes in your role
Ambitious with a flexible attitude
Have a strong eye for details
Curious mindset and wanting to learn
Experience from inRIver PIM or similar product information management systems and e-commerce is an advantage (but not a requirement), and curious to learn more about these systems





Additional Information


This is full-time temporary position for 11 month with a possible extension, placement in Borås. If you feel your experience, skills and ambitions are right for this role, please send your application including CV latest 15th December. Interviews will be held continuously. (For internal candidates, please initiate a dialogue with you manager before applying.)
At H&M Group we strive to have a fair and inclusive recruitment process. Why we kindly ask you to?not attach?cover?letter?in?your application as they often contain information that can easily trigger unintentional biases.
H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age.
We look forward to hearing from you! Visa mindre

Omnichannel Product Enricher to H&M

Company Description H&M is looking for a Product Enricher to join our Product Communication team within the Business Unit & Assortment Support & Development function. Are you a driven team player who thrives in a dynamic work environment and have confident in meeting targets and deadlines – come join us! Company Description The H&M Head Office is based in Stockholm, Sweden, where we design and develop our fashion collections for a wide variety of custome... Visa mer
Company Description


H&M is looking for a Product Enricher to join our Product Communication team within the Business Unit & Assortment Support & Development function. Are you a driven team player who thrives in a dynamic work environment and have confident in meeting targets and deadlines – come join us!
Company Description
The H&M Head Office is based in Stockholm, Sweden, where we design and develop our fashion collections for a wide variety of customers. H&M is a dynamic international workplace where high pace and rapid changes are a natural part of our day. Good communication skills, a flexible attitude and capacity to adapt to changes are essential. We have a sustainable mindset and always seek new ways to improve our sustainable working methods to achieve our goals. Together we offer fashion, design and?services,?that enable people to be inspired and to express their own personal style, making it easier to live in a more circular?way.
Our Online team in Borås are responsible for the running of the online channels and brands, alongside supporting our customer service departments and warehouses within the online business.
Business Units & Assortment Support & Development is a Head Office function at H&M Brand which strategically & operationally supports the Business Units (Womenswear, Menswear, Divided, Kids and Lifestyle; H&M Beauty, H&M Sport and H&M Home) in current & future ways of working, to enable an inspiring and industry leading customer offer.




Job Description


Product Enricher is an administrative role that plays an important part in the omnichannel customer experience and the mission to maximize the sales. The main work task of the product enricher is to ensure that the products we sell Online at hm.com as well as other channels and markets places are enriched with commercial and legal information at the right time. We work closely with other commercial functions within Design & Buying, Brand & Marketing and other parts of the organization. You will also be able to work to find improvements, more efficient processes and find new collaborations in the organization.
Main responsibilities:
Enrich our products with commercial and legal information to be able to have them sellable online at hm.com and other channels and market places globally
Secure that products are placed in the right category in the systems
Problem solving trying to find root cause issues affecting product information flow in the systems
Metadata enrichment of assets (made in DAM)
Create campaign production briefs, making sure that the correct products are connected and enriched when a new campaign goes live





Qualifications


To thrive in this role, we believe that you are a true team player but are also comfortable working independently. You have a structured way of working, enjoy administrative tasks, and have a solutions-focused mindset. You love securing output within given deadlines and to work in a dynamic work environment.
We also believe that you have:
Previous experience from administrative work tasks
System skills and experience working in Microsoft Office
Interest for fashion and clothing, familiar with common attributes of clothes; ex different sleeve styles, collar styles, neckline styles & clothing styles
Comfortable taking big ownership of the processes in your role
Ambitious with a flexible attitude
Have a strong eye for details
Curious mindset and wanting to learn
Experience from inRIver PIM or similar product information management systems and e-commerce is an advantage (but not a requirement), and curious to learn more about these systems





Additional Information


This is full-time temporary position for 12 month with a possible extension, placement in Borås. If you feel your experience, skills and ambitions are right for this role, please send your application including CV latest 15th December. Interviews will be held continuously. (For internal candidates, please initiate a dialogue with you manager before applying.)
At H&M Group we strive to have a fair and inclusive recruitment process. Why we kindly ask you to?not attach?cover?letter?in?your application as they often contain information that can easily trigger unintentional biases.
H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age.
We look forward to hearing from you! Visa mindre